Employees of the Public Works Department read meters around the 15th of each month and bills are mailed the last day of the month, with payment due by the 15th of the following month (i.e. October 15 through November 15, mailed November 30 and due December 15). A 10% penalty will be assessed on any unpaid balance on the 16th of the month at 8:00 a.m. Utility bills not paid by the 20th of the month will be assessed an additional late fee charge of $35.00 and water and sewer service will be disconnected without notice on the 21st of the month at 8:00 a.m. (If the 21st is on a weekend or holiday, disconnect will be the following business day).
Ways to Pay Your Utilities Bill
In Person
Residents of Frostproof have the option to pay their utility bill which includes water, wastewater, solid waste and storm water fees in person at 111 West 1st Street, Frostproof or use the drop box at the east end of City Hall.
Online
The City of Frostproof is now offering a convenient, no stress way for you to make your utility payments online! Please go to this link https://frostproof.billingdoc.net/login and register today if you’d like to make your water bill payments online! Payment may be made using a credit or debit card for one-time payments and bank transfer for auto pay. There is a 3% fee added for this convenience payment system.
Over the Phone
The City also offers a 24/7 phone service for customers to obtain account information or make a payment using debit/credit card. Each account is assigned a web ID which is located on their utility statement along with the phone number to call 844-592-1746. There is a fee to use this service.
Garbage Collection
Garbage and recycling collection is provided by Republic Services. For additional information view the Garbage and Recycling Collection Information Flyer.
Regular Weekly Service
Garbage, recycling and yard waste pickup is Friday.
Starting with the week of January 12, 2015, bulk pickup will change to Wednesday.
Annual Clean-up
In addition to the regular week service, Republic Services will conduct two “clean-ups” each year, once in the spring and once in the fall. These dates will be published several weeks prior to scheduling pickup.
Water
Water Quality
View the 2020 Water Quality Report
Lawn Watering Days and Times
- Lawn watering is limited to twice per week.
- Lawn watering days and times are as follows
- Even addresses may water on Thursday and Sunday before 10 a.m. or after 4 p.m.
- Odd addresses may water on Wednesday and/or Saturday before 10 a.m. or after 4 p.m.
Contact Information
Kimber Pepper, Utility Billing Manager
863-635-7850
Utilities@cityoffrostproof.com
